Your privacy is important to us. At Castelego, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and share your data. This Privacy Policy describes how we manage your personal data when you use our website and other related services.
1. Data we collect
We collect different types of data, depending on your interaction with our site:
- Contact information: name, email address, phone number (when provided).
- Browsing data: IP address, browser type, operating system, visit time, pages visited, behavior on the site.
- Cookies and similar technologies: for analytics, personalization and advertising.
- Data provided in forms: comments, surveys, subscriptions, account registrations.
2. Purpose of data processing
We use your personal data for the following purposes:
- Provide and improve our services.
- Personalize your experience on the site.
- Process payments or orders (where applicable).
- Contact you for support or notifications.
- Send newsletters or promotions (with your consent).
- Comply with legal or regulatory obligations.
3. Sharing data with third parties
We do not sell or rent your personal information. However, we may share your data with trusted third parties under certain conditions:
- Service providers: such as web hosting, analytics tools (Google Analytics), advertising platforms (Google AdSense).
- Legal obligations: when required by public, regulatory or judicial authorities.
- Affiliates and business partners, in the case of promotions, always in compliance with the law and the user's consent.
4. Cookies and personalized advertising
This site uses its own and third-party cookies to improve user experience and offer relevant advertising.
Third-party cookies we use:
- Google Analytics: to understand user behavior. Google Privacy Policy | Opt-out Google Analytics
- Google AdSense / DoubleClick: to display advertising based on your interests. Set up personalized Google ads | AdSense Privacy Policy
You can manage the use of cookies from your browser settings or using tools such as:
Your Online Choices
5. User rights
Under applicable law (including the GDPR and LGPD), you have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request the deletion of your data.
- Oppose or restrict the processing of your data.
- Withdraw consent at any time.
- Request data portability to another provider.
6. Data security
We use reasonable technical and organizational measures to protect your data from loss, misuse, unauthorized access, disclosure, and alteration. However, no system is 100% secure, and we cannot guarantee the absolute security of your information.
7. Links to third-party sites
Our site may contain links to other websites. We are not responsible for their privacy practices or content. We encourage you to read the privacy policies of those sites before providing any personal information.
8. Data Controller
The person responsible for the processing of personal data collected on this website is:
- Company name: Twod Company Digital Services LTDA
- Contact email: [email protected]
- Location: Curitiba – Paraná, Brazil
- Data Protection Officer (DPO): João Claro
Users may contact the DPO to exercise their rights of access, correction, exclusion, objection, or any questions related to the processing of their personal data.
9. Changes to this policy
We reserve the right to update this Privacy Policy when necessary to reflect changes in our practices or for legal reasons. We will post any changes on this page. We encourage you to review this policy periodically.